Returns & exchanges
We gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective,
We can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We are confident that you will be happy with your items. However, if you are not, we will gladly issue a refund or exchange for the item within 14 business days of purchase. Shipping costs both ways are the responsibility of the buyer unless it is due to an error on my part, or lost in the mail, and we will process a refund or accept a return.
Please feel free to contact us with any issues or concerns as it is important that you are happy with your purchase'!
We use China Post Internatioanl Shipping Service (Airmail, SAL, and Sea Shipping).Tracking information will be provided to you with your shipping notification.
NOTE: We am NOT responsible for delays you may experience at the Boarder/Customs.
Please note that customs and brokerage fees might apply for international shipments in your country. These fees vary from country to country and We are not responsible for payment of such fees. Tracking number is available for an additional fee upon request.
We keeps your payment information secure. We never receive your credit card information.
We usually receive the fund from our clients in different countries via paypal.
If you have any other requirement about payment, please feel free to contact us.